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Receive Our Emails

Are you having problems receiving ScratchGames emails?

In an effort to fight growing amount of SPAM Email, service and software providers have been implementing new anti-spam filters. Inadvertently, large numbers of legitimate emails are falsely identified as SPAM and not delivered to an INBOX. Instead these false Spam positive emails are either blocked or delivered to SPAM or BULK folders, or automatically deleted. This is why you may not be receiving your important ScratchGames transaction details and missing out on exciting news, events and promotions.

To ensure you receive all ScratchGames emails please follow instructions below to add ScratchGames.com to the safe list or permitted sender list of the service or software you use.


Email Service Providers / ISP's, Email Clients and Atispam Softwares:


AOL 7, 8

Place an email ID in your AOL "Address Book". Here's how:

  1. Go to Keyword Mail Controls
  2. Select the screen name to which email is (e.g. "HomeBiz Tip E-Mag")
  3. Now choose "Customize Mail Controls" For This Screen Name
  4. For AOL 7.0, include in the section, "exclusion and inclusion parameters", the domains from which ScratchGames email is sent: ScratchGames.com
  5. For AOL 8.0, choose "Allow mail from AOL Members and addresses listed"
  6. Type: ScratchGames.com
  7. Click "Add".
  8. Choose "Ok" displayed at the bottom

AOL 9.0

Add ScratchGames email addresses to the buddy list (address book).

Using an email:
  1. Open an email from ScratchGames.
  2. Click on the ScratchGames address. This will open a new window titled Info.
  3. Click on "Add to address book". This will open another new window.
  4. Click "Save".
Manually:
  1. From the top navigation bar, choose "Settings". This will open a new window titled "AOL Settings: Customize your AOL experience".
  2. Click "Spam Controls" This will open another new window titled "Mail and Spam Controls".
  3. Click "Customer Sender List"
  4. Check "Allow only the senders and domains listed below"
  5. Type ScratchGames.com and click "Add"
  6. Click "Save"
  7. Click "Save"

Hotmail or MSN:

  1. Open your Hotmail mailbox.
  2. Click on "Options link", on the main menu tabs
  3. Click on "Junk E-Mail Protection" link
  4. Click on "Safe List".
  5. Type ScratchGames.com in the filed under "Type an address or domain".
  6. Click "Add".
  7. If you see a ScratchGames.com email in your Junk Mail folder, click "This is not Junk Mail" to avoid having e-mail from the same source sent to the Junk Mail folder in the future.

Yahoo:

  1. Open your Yahoo mailbox.
  2. Click "Mail Options".
  3. Click "Filters".
  4. Click "Add".
  5. In the top row, labeled "From header:" make sure Contains is selected in the pull-down menu.
  6. Click in the text box next to that pull-down menu, then enter @ScratchGames.com. At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu.
  7. Click the "Add Filter" button again.
  8. If the ScratchGames.com e-mail has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.

Google Mail (GMail)

  1. Click 'Contacts' in the left-hand side of your screen.
  2. Once open, click 'Create Contact'.
  3. Name your contact - ScratchGames (or something relevant).
  4. Fill in @ScratchGames.com in the 'Primary Email' field.
  5. Click Save and your done.

McAfee Spamkiller

  1. Click "Friends" from the sidebar.
  2. Click "Add".
  3. Make sure "All users at a domain" is selected under "Friend type"
  4. Type ScratchGames.com in the address field
  5. Click "OK".

Norton AntiSpam

  1. Start up Norton AntiSpam, Click the "Status & Settings" tab
  2. Click "AntiSpam" (middle of the screen).
  3. Click yellow "Configure" button (bottom right of screen).
  4. Click "Allowed List tab" (the 2nd Tab on the list of tabs).
  5. Click "Add" button (lower left).
  6. In the Email Address box, enter
    info@ScratchGames.com
    support@ScratchGames.com
    banking@ScratchGames.com
  7. Click on "OK".

Outlook

  1. Start Outlook.
  2. On the "Tools" menu, click "Options".
  3. On the "Preferences" tab, click "Junk E-mail".
  4. On the "Safe Senders" tab, click "Add".
  5. In the "Add address or domain" dialog box, type ScratchGames.com, and then click "OK".
  6. Click "OK" to close the "Junk E-mail Options" dialog box.
  7. Click "OK" to close the "Options" dialog box.

Other Email services, clients or AntiSpam software:

If the ScratchGames.com e-mail has been filtered to your "Bulk" or "Junk" folder, try adding ScratchGames.com to your Address Book or Contact list.

If this option is not available, try moving the message to your "Inbox" or forwarding the message to yourself.

If subsequent messages continue to be filtered, call or e-mail your ISP or SPAM filter technical support and ask how you can be sure to receive all e-mail from ScratchGames.com.



MegaMoneyGames
Copyright © 2010-2012, Scratchgames.com. All rights reserved.
Scratchgames.com sits under Pariplay Ltd (#125304C) of registered address Clinch’s House, Lord Street, Douglas, Isle of Man IM99 1RZ and is regulated by the Isle of Man Gambling Supervision Commission. The licence was issued under the Online Gambling Regulation Act 2001 on April 13th, 2011. All debts are enforceable in law on the Isle of Man. Scratchgames.com (Pariplay Ltd) strictly prohibits access and service to those under the legal age of Eighteen (18)